Use case
An AI agent that runs your support inbox
Every morning starts with a wall of tickets. Most are routine: refunds, password resets, where-is-my-order. Someone senior still has to wade through them to find the three that actually matter.
How the agent runs it
- 01
It reads every ticket and drafts or sends the routine replies inside your helpdesk, following your policies.
- 02
It acts in your real tools: refunds in Stripe, order lookups in your backend, tags and merges in the helpdesk.
- 03
It escalates the genuinely hard ones to a human, with the context already gathered.
Your team opens a triaged inbox instead of a wall. The judgment calls stay human; the slog does not.
Want this on your systems?
Common questions
- Which helpdesks does it work with?
- Whatever you run. It is a custom build against your real stack, not a plugin marketplace item.
- What stops it from sending something wrong?
- You choose the autonomy level per action: draft-only, send-with-review, or full auto for the proven categories. Every action is logged.
- What does it cost?
- Builds start at EUR 3,500 fixed at scoping, and you own the code. See pricing on the homepage.