Skip to content

Service

AI agent development

Agents for teams that need more than a chat box. iftodo designs the workflow, connects the tools, builds the control loop, and leaves you with software that can be inspected.

The work usually starts with one living process: triage, research, document review, exception handling, internal support, or tool-backed decision support. The result is an agent your team can use, observe, improve, and pause when the work demands it.

Where this fits

  • A workflow has enough repetition to automate, but enough judgement that scripts alone do not hold.
  • The agent must work inside existing tools, permissions, and review habits.
  • You want direct technical ownership from scoping through delivery, not a handoff chain.

What gets delivered

  1. 01

    A written scope with target workflow, non-goals, autonomy boundaries, and acceptance criteria.

  2. 02

    A working agent implementation with tool calls, prompts, state handling, evaluation fixtures, and human review points.

  3. 03

    Deployment notes, operating runbook, handover session, and a private proposal for follow-up support where useful.

What I need from you

  • A concrete workflow and the decisions a good operator makes today.
  • Example cases, edge cases, and access to test or sandbox systems where possible.
  • A named owner who can review behaviour and decide what the agent may do automatically.

How the work runs

  1. 01

    Map the workflow as decisions, tools, data, and failure modes before model work starts.

  2. 02

    Build the smallest useful loop, then add retrieval, tools, permissions, and review controls only where they prove value.

  3. 03

    Evaluate with real examples, adversarial cases, and operator review before widening autonomy.

Acceptance and evaluation

  • The agent completes the agreed test cases with traceable reasoning and tool records.
  • Known failure modes route to a human with enough context to continue the work.
  • Logs and handover material let your team inspect what happened after delivery.

Evidence and work

Common questions

Do you build on our existing stack?
Yes. The default is to work with your current tools, data boundaries, and review process. New infrastructure is added only when the workflow needs it.
Can the agent take actions automatically?
Yes, where the workflow supports it. A low-risk lookup can run on its own, while a customer reply or system change can stay as a draft until a person approves it.
What do we have at the end?
A working agent, the workflow around it, evaluation cases, operating notes, and a handover session so your team knows how it behaves and where to take it next.